1. The Problem They’re Solving
Running a clinic or hospital in India is incredibly complex — from managing patient records, doctor schedules, lab reports, billing, pharmacy stock, to staff coordination. Most healthcare providers rely on fragmented software, outdated hospital management systems (HMS), or manual processes that lead to inefficiencies, errors, and burnout.
Vitality solves this by offering a unified, AI-first platform that manages every aspect of a clinic or hospital — from patient onboarding to discharge — while enabling automation, analytics, and seamless care delivery.
2. How Big Is the Market?
India’s healthcare infrastructure is rapidly digitizing. There are over 70,000 private hospitals and 1.2 million clinics, most of which have minimal digital adoption. The global HMS market is projected to exceed $60 billion by 2030, and India is one of the fastest-growing markets due to Ayushman Bharat, telemedicine adoption, and rising demand for digitized patient care.
Vitality sits at the intersection of HMS, healthtech SaaS, and AI — targeting a multi-billion-dollar opportunity in healthcare automation across emerging markets.
3. The Technology We’re Building
Vitality is an all-in-one hospital and clinic management suite built around AI agents and real-time workflow automation. Core modules include:
Patient Registration & EMR – End-to-end patient onboarding, visit history, diagnosis, prescriptions, and medical records
Appointment & Doctor Scheduling – Smart calendar sync with patient reminders, availability optimization, and queue management
Billing & Payments – Automated invoice generation, insurance integration, and payment tracking with multi-mode support (cash, UPI, cards)
Pharmacy & Lab Management – Stock control, e-prescriptions, diagnostics reporting, and test workflows
AI Support Bot – 24/7 patient query resolution, follow-up reminders, and missed appointment re-engagement
Analytics Dashboard – Real-time revenue, patient load, inventory tracking, and operational KPIs
It’s built with a modular, cloud-first architecture that supports both solo clinics and multi-branch hospitals.
4. How Supernova Transformed Their Business
Vitality entered Supernova as a bold idea to reimagine hospital infrastructure through AI. Through the Supernova venture studio, the product saw accelerated maturity:
Designed clinical and administrative workflows in collaboration with doctors, admins, and practice owners
Developed a mobile-first experience optimized for both front desk staff and doctors on the go
Embedded AI automation across support, scheduling, and operational bottlenecks
Built role-based dashboards for hospital admins, doctors, staff, and patients
Created a B2B2C distribution model involving channel partners, pharmacy groups, and local medical associations
With Supernova’s full-cycle execution, Vitality evolved into an enterprise-grade HMS for modern healthcare providers.
5. Future Outlook
Vitality is on track to become the dominant AI hospital management platform across Tier 2 and Tier 3 India, with plans to expand across Southeast Asia and Africa. As regulatory frameworks evolve and patient expectations rise, hospitals will require AI-native platforms to remain competitive and profitable.
Upcoming features include:
NLP-powered doctor transcription and note-taking
Predictive patient flow management
Telemedicine + in-clinic hybrid integration
Smart alerts for follow-ups, missed meds, or critical vitals
Vitality isn’t just digitizing hospitals — it’s making them intelligent.